Dear Customer,

Thank you for choosing our products. Please read the following warranty terms carefully. This policy applies to all products purchased through authorized channels.

1. One-Year Limited Warranty
All products are warranted against defects in workmanship and materials for 1 year from the date of purchase. During this period, we will provide free repair or replacement for valid defects.

2. 30-Day Free Replacement (Quality Issues Only)
If a manufacturing quality issue occurs within 30 days from the date of purchase, the product will be replaced with a brand new unit at no cost.
(This applies to quality defects only – not to normal wear and tear or damage caused by human factors.)

3. Warranty Void If
The warranty will become void under the following circumstances – any repair or replacement will be at the customer’s own expense:

4. How to Claim Warranty Service
Time limit: Contact us within 10 days of discovering the problem.

Required information:

Contact method: Submit your request via:

We will respond within 3 business days.

5. Disclaimer
This warranty replaces all other warranties, whether express or implied (including any implied warranty of merchantability).

The seller’s maximum liability shall not exceed the original purchase price of the product.

For defective parts, the seller may choose to repair or replace them. The seller is not liable for any indirect or consequential damages, including loss of data or product downtime.

Reminder: Please keep your fully paid purchase invoice in a safe place and use the product according to the user manual. If you have any questions about warranty coverage, feel free to contact our customer service team at service@allseasspas.com.

Final interpretation rights belong to Allseas Spas & Wellness b.v.